Enhancing Transfer of Soft Skills Training within the Dutch Police

Jolanda Botke, Annika Smit

    Research output: Contribution to journalArticleAcademic


    With soft skills of employees becoming increasingly
    important for their successful performance, organisations
    spend a large amount of money on employee
    soft skills training. However, it often remains unclear
    to what extend such training is effective. This
    study shows that transfer results after a soft skills
    training unfold in a stepwise, staged process, that
    start with being motivated to transfer, followed by
    using new skills. This use of skills may consequently
    turn into improved performance. Additionally, the current research found that since the open character of soft skills may lead to many different types of outcomes in many different contexts (even unwanted transfer outcomes), being specific about the type, context and timeframe of performance (occurrence and measurement), is pivotal in gaining insight into successful transfer. In each transfer step, barriers to transfer may exist. Therefore, successful transfer also
    needs the disabling or minimising of existing barriers to success.
    Original languageEnglish
    Pages (from-to)44-48
    Number of pages5
    JournalFormat Magazine
    Publication statusPublished - 2021


    • Police
    • Soft skills
    • Effect study

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